![]() ![]() Let us know how it goes and share your observation. Reboot the machine and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution ![]() If you still experience the freeze issue after updating Adobe Reader, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs I cannot convert a PDF to word using Adobe Acrobat reader DC. but i am literally unable to scroll or type because it goes immediately to not responding. get launch and sign eula but cannot correct the problem with what I find on the. ![]() What is the current version of Adobe Reader installed? To identify, please refer to Identify the product and its version for Acrobat and Reader DC using safari mac mini with adobe acrobat which will not open pdf files. You may also refer and try the suggestions from the following help article Troubleshoot Mac OS 10.x system errors, freezes | Adobe softwareĪre you experiencing this freeze issue while launching the Adobe Reader application or while viewing or using any tools? Reboot the machine again after updating Adobe Reader and check. ![]() Please try rebooting the machine manually, launch Adobe Reader application and check for any pending updates from help>check for updates. Make sure that your Mac is running the latest version of macOS. Make sure that your Mac is connected to the Internet. We're sorry for the trouble you are having with Adobe Reader. If Adobe Acrobat Reader is unresponsive, force-quit it and then try. ![]()
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